Terms & Conditions

Welcome to No1 Vape Store London (no1vapestorelondon.co.uk). By using our website and placing orders, you agree to comply with the following terms and conditions. Please read them carefully.

1. General Information

No1 Vape Store London is committed to providing high-quality vape products to customers aged 18 and over. By using this website, you confirm that you are 18 years of age or older and that you will comply with all applicable UK laws.

2. Account Registration

• When you create an account, you must provide accurate and complete information.
• You are responsible for maintaining the confidentiality of your login credentials.
• You agree to notify us immediately of any unauthorized use of your account.

3. Orders and Acceptance

• All orders are subject to acceptance by No1 Vape Store London.
• We reserve the right to refuse or cancel any order at our discretion.
• After placing an order, you will receive an order confirmation email. This does not guarantee acceptance of your order.

4. Age Verification

Vape products are sold only to individuals aged 18 or above. We may require proof of age before processing an order. By ordering from our store, you confirm that you meet this requirement.

5. Pricing and Payment

• All prices are displayed in GBP (£) and include applicable taxes.
• We accept payments via secure payment gateways such as PayPal, Stripe, and major credit/debit cards.
• Payment must be completed at the time of purchase. Orders will not be dispatched until payment is confirmed.

6. Shipping and Delivery

• We aim to process and dispatch orders promptly. Delivery times are estimated and not guaranteed.
• Shipping costs will be calculated at checkout.
• We are not responsible for delays caused by courier services or customs.

7. Returns and Refunds

• Due to the nature of vape products, we do not accept returns unless the product is defective or damaged during delivery.
• If you receive a faulty or damaged product, contact us within 7 days at no1vapestorelondon@gmail.com.
• Refunds will be processed after we verify the issue, at our discretion.

8. Product Information

• We make every effort to ensure product descriptions, images, and pricing are accurate.
• However, we do not guarantee that all information is complete, current, or error-free.
• We reserve the right to correct any errors without prior notice.

9. Limitation of Liability

No1 Vape Store London is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products. By using our website, you agree that your use is at your own risk.

10. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of No1 Vape Store London or its licensors and is protected by copyright laws. You may not copy, distribute, or reproduce content without our permission.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these websites.

12. Changes to Terms & Conditions

We reserve the right to update these Terms & Conditions at any time. Any changes will be published on this page with the updated date.

13. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes arising from your use of our website or products shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact Information

If you have any questions about these Terms & Conditions, please contact us at:

Email: no1vapestorelondon@gmail.com
Address: Riverside Building, County Hall, Westminster Bridge Rd, London SE1 7PB, United Kingdom